Support

Support Center

Need help? Find answers below or use the contact form for additional support.

Account & Login

Help with sign-in issues, password resets, and account recovery.

If you can't sign in, confirm you're using the same email used at signup.
Use password reset first, then check spam/junk for the reset email.
If login still fails, clear app cache and retry from a stable connection.
For account recovery requests, include your device type and signup email.

Billing & Subscriptions

Questions about plans, invoices, or canceling a subscription.

Subscriptions are managed by your app store account (Apple/Google).
Cancel at least 24 hours before renewal to avoid next-cycle charges.
Billing retries may appear if your original payment method fails.
For refund requests, contact the platform where the purchase was made.

Technical Issues

Troubleshooting sync issues, crashes, and performance problems.

For sync issues, force close and reopen the app on a stable network.
For crashes, update to the latest app version and restart your device.
If data appears missing, log out and back in to refresh your profile.
Include screenshots and repro steps when reporting a bug.

Still need help?